If you’ve taken an Uber, you know how easy the app is. Disruptive business models like Uber’s disrupt the customer experience by giving them a higher standard.
Disruptive Business Models Disrupt the Customer Experience
By Soren Kaplan
Thinker of the Month
Tendayi Viki: Innovation Made Tangible.
50 Second Q&As
To hone their distilling skills, we challenge thinkers to complete our Thinkers50 50-second Q&A. The result is a unique insight into what some of the world’s leading business thinkers are thinking – and how they manage their lives.