BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Thinkers50 - ECPv6.6.4.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Thinkers50
X-ORIGINAL-URL:https://thinkers50.com
X-WR-CALDESC:Events for Thinkers50
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260205T090000
DTEND;TZID=Europe/London:20260205T090000
DTSTAMP:20260403T193816
CREATED:20260202T203547Z
LAST-MODIFIED:20260202T203547Z
UID:88087-1770282000-1770282000@thinkers50.com
SUMMARY:The Provocateurs: Episode 41 with Frances Frei
DESCRIPTION:Frances Frei: Why Speed Doesn’t Have to Break Things\nFrances Frei is a professor of technology and operations management at Harvard Business School and\, together with her partner Anne Morriss\, is the bestselling author of Uncommon Service: How to Win by Putting Customers at the Core of Your Business; Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You; and Move Fast & Fix Things: The Trusted Leader’s Guide to Solving Hard Problems. Frances and Anne are #7 in the Thinkers50 Ranking. \nIn this episode\, Frances reveals the three pillars that define the architecture of trust\, three key mistakes repeatedly made by organizations\, and why “move fast and break things” is actually slower than moving fast and fixing things. Discover: \n\nWhy every trust breakdown can be traced to one of three dimensions: authenticity\, logic\, or empathy\nWhy you should look beyond the “usual suspects” when solving big problems and invite more “unusual suspects” to the table\nWhy AI struggles with trust – and the crucial difference between engagement and empathy\n\nThis conversation took place in London’s historic Guildhall during the Thinkers50 London Summit & Awards Gala in November 2025\, with Frances joining Provocateurs hosts Steve Goldbach\, leader of Deloitte’s Sustainability Business in the US\, and Stuart Crainer\, co-founder of Thinkers50. \nSubscribe to The Provocateurs Podcast \n#TheProvocateurs
URL:https://thinkers50.com/event/the-provocateurs-episode-41-with-frances-frei/
CATEGORIES:Free Events
ATTACH;FMTTYPE=image/png:https://thinkers50.com/wp-content/uploads/Provocateurs-Spotify_1-1-1.png
LOCATION:https://thinkers50.com/provocateurs/
END:VEVENT
END:VCALENDAR