Melissa Swift

Transformation specialist leading workforces to a better future.


Thinkers50 Radar Class of 2023. 


One of ‘20 digital transformation leaders to follow on Twitter’ 2020.


Work Here Now has been featured in Publishers Weekly.


Swift’s work leverages data analytics, a healthy dose of pragmatism, and a humanist view of the workplace. A fast-moving world requires changes to the work we do, shifts in the skills and behaviors required to do that work, and fundamental re-sets on many different ways of working, she argues. In her 2023 book, Work Here Now, Swift delivers a roadmap to better work and explores different ways to improve the growth-impeding management practices we’ve created and endured.


As the former Transformation Leader at Mercer US and Canada, Mercer was responsible for workforce transformation, HR transformation, HR digitization, DEI, and workforce analytics. As a recognized thought leader on the subject of the future of work post-covid, she has been quoted on the subject in The New York Times, The Wall Street Journal, Newsweek, The Economist, The Washington Post, Axios, and The Daily Mail, and has appeared on NPR and Al-Jazeera English. Earlier in her career, Swift helped build businesses in the ESG transformation space, including launching the Sustainability Services and Cleantech practices at Deloitte, and conducting two landmark carbon credit derivatives trades at Deutsche Bank.


Work Here Now: Think Like a Human and Build a Powerhouse Workplace (Wiley, 2023); ‘Transformational leadership: 4 key behaviors of transformational leaders’ (The Enterprise Project, 08 November 2021); ‘Digital transformation: 4 signs of a superstar’ (The Enterprise Project, 14 April 2021); ‘Your post-pandemic office life: 4 predictions’ (The Enterprise Project, 03 February 2021); ‘The Workforce of the Future is Human Centered’ (Warriors at Work, 31 October 2022).


Media picks



What does 9 to 5 teach us about the future of work?


“Redefining the future of work with down-to-earth, accessible methods and practical, human-centred strategies.”

Stuart Crainer & Des Dearlove, Thinkers50

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