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Thinkers50 Blog

What’s Your Problem? with Thomas Wedell-Wedellsborg

What’s Your Problem? with Thomas Wedell-Wedellsborg

On January 7, Thomas Wedell-Wedellsborg discussed how you can solve the right problems by mastering the art of reframing during the “What’s Your Problem?” webinar in the Big Idea Webinar series from Thinkers50 and Zevio.  Thomas Wedell-Wedellsborg...

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Removing one stupidity at a time

Removing one stupidity at a time

Inside a 1,000-person call center, I listened to the buzz of employees answering thousands of incoming calls. Maersk, the world’s largest shipping company, occupying a whopping 21 percent of all global trade, had asked me to explore why their NPS...

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