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Thinkers50 Blog

When you listen, do you also empathize?

When you listen, do you also empathize?

The ability to empathize is the difference between comprehending what someone is saying and simply hearing the words they are speaking. Empathy means that you make a concerted effort to pay attention to someone else’s feelings, thoughts or...

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How do you know when you’re really listening?

How do you know when you’re really listening?

Real listening involves hearing. Observing and understanding the problem is too. Many people just pretend to listen.  After I attended a meeting with a client, I asked him if he understood what one of the participants had been talking about. I had...

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Thinkers 50 Podcast: Michael Jacobides

Thinkers 50 Podcast: Michael Jacobides

In this Thinkers50 Brightline Initiative Podcast, Stuart Crainer interviews Michael Jacobides, professor at London Business School and holder of the Sir Donald Gordon Chair for Entrepreneurship and Innovation. The two discuss ecosystems: how firms...

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