Arianna Huffington
Top influencer in customer experience, digital transformation, business model innovation, and the future of work.
Ranked in 2023.
Previously featured:
In 2021, #50 (2019).
Shortlisted for the Thinkers50 2019 Breakthrough Idea Award.
Thinkers50 Radar Class of 2019.
Considered one of the pioneers of cloud-based indirect channel programs, Bova reinvented indirect “go-to-market” tactics in several hardware and services businesses. She is a global influencer in customer experience, digital transformation, business model innovation, and the future of work. In her most recent book, The Experience Mindset, Bova shared groundbreaking findings from a two-year research project with Forbes and Edelman on the causal effect of strong employee experience on enhanced customer experience and greater growth rates. Her 2019 book, Growth IQ, describes a proven framework of 10 paths to business growth determined by market context, combination, and sequence of decisions supported by 30 case studies.
The Experience Mindset: Changing the Way You Think About Growth (Portfolio, 2023); Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business (Portfolio, 2018).
“Smart growth is sustainable growth and Tiffani Bova shows us how to maintain it.“
Arianna Huffington
Thinkers50 Limited
The Studio
Highfield Lane
Wargrave RG10 8PZ
United Kingdom
Thinkers50 Limited
The Studio
Highfield Lane
Wargrave RG10 8PZ
United Kingdom
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