We have updated our terms and conditions on 06 May 2024.
1. Service provider
Thinkers50 Limited
The Studio
Highfield Lane
Wargrave RG10 8PZ
UNITED KINGDOM
Tax ID: GB 244505031
In the following Thinkers50 Ltd is called “the Company” and “we”, “us” and “our”.
2. Applicability of these Terms and Conditions
By using, visiting, or browsing any of our websites (the “Sites”), or by purchasing any of our products and services (“Products and Services”), you accept and agree to be bound by these Terms and Conditions. If you act on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these Terms and Conditions, in which case the terms “you” or “your” shall refer to such entity and all of its affiliates.
Any breach of these Terms and Conditions will cause immediate disqualification of the subscriber’s / purchaser’s licence without any refunds.
3. Cancellation policy
Event ticket purchases from Thinkers50 have a 30-day cancellation policy from the date when the order is placed. However, cancellations will not be accepted less than 30 days before the event.
Cancellations are only accepted in writing. Leaving an invoice unpaid does not count as a cancellation. However, in the case of event tickets, it is possible to allocate the ticket to a third party. The contact details of the new participant are to be sent to Thinkers50 immediately, at least 30 days before the event. However, it is not possible to change the person or organisation liable for the payment.
Please note that when cancelling your purchase, your access to our other Products and Services provided within the same purchase will automatically be terminated.
For our consumer customers, unless one of the exceptions listed below applies, you may cancel your book order within 14 days from the day on which you receive the book purchased or from the day of the conclusion of the contract, in the case of services or digital content not supplied in a tangible medium (e.g. DVD).
You must inform us of your decision to cancel your book order by contacting us by e-mail before the 14 days’ cancellation period has expired. We will reimburse payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us, no later than 14 days from the day on which we received the above communication.
Note that you must send back the goods by following the instructions no later than 14 days from the day on which you communicate your cancellation and you will have to bear the direct cost of returning these goods. You may be liable if the value of the goods returned diminishes due to the handling of the goods.
The right of cancellation does not apply to a service if Thinkers50 has fully performed it and you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started, and to the supply of digital content (including apps, digital software, e-books, etc) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.
4. VAT
VAT is always applied according to the relevant VAT legislation in force at any given time.
4.1. VAT for in-person tickets
Admission charges for Thinkers50’s in-person events are subject to the local VAT of the country where the event takes place, regardless of whether the customer is a consumer (B2C) or a business (B2B) and where the customer is located.
4.2. VAT for virtual tickets
Admission charges for Thinkers50’s virtual events are subject to UK VAT, if the customer is a consumer (B2C), irrespective of its location, or if the customer is a UK business. If the customer is a non-UK business, the reverse charge applies (no UK VAT charged) assuming that the evidence of the customer being a business outside of the UK is provided (typically a valid VAT or tax ID number in their country of residence).
4.3. VAT for digital services (e.g. on demand services)
Charges for digital services are subject to UK VAT, if the customer is a UK consumer or a UK business. If the customer is a non-UK business, the reverse charge applies (no UK VAT charged) assuming that the evidence of the customer being a business outside of the UK is provided (typically a valid VAT or tax ID number in their country of residence). If the customer is a non-UK consumer, the VAT will be applied according to the customer’s home country’s VAT rules.
4.4. VAT for other services
Charges for other services are subject to the general VAT rules. If the customer is a consumer (B2C) or a business (B2B) located in the UK, the UK VAT applies. If the customer is a non-UK business, the reverse charge applies (no UK VAT charged) assuming that the evidence of the customer being a business outside of the UK is provided (typically a valid VAT or tax ID number in their country of residence).
5. Accessing our Sites and use of our Products and Services
Access is granted to our Sites and to our Products and Services, independent of their location, solely for your use of our Products and Services for personal entertainment, information, education, and communication with us. You may print the content of the Sites for your personal non-commercial use only.
We have the right to terminate your access to the Sites and/or to the Products and Services if we determine that you have failed to comply with any of the provisions of these Terms and Conditions.
You are solely responsible for keeping your possible password to access our Sites and/or Products and Services confidential. It is forbidden to share your password or any other information associated with the use of our Sites and/or Products and Services with anyone.
We will not be liable if for any reason our Sites and/or Products and Services are unavailable at any time or if you have internet connectivity problems for any period.
6. Grant of limited licence to use our Products and Services
6.1. General
Unless otherwise specified, the Products and Services, including any content viewed through our digital streaming and downloadable content, are for your personal use only, and we grant you a limited, non-exclusive, non-transferable licence for that purpose. Except for the foregoing limited licence, no right, title or interest shall be transferred to you.
You may not download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, licence, create derivative works from, or offer for sale any information contained on, or obtained from or through, our Sites, without our express written consent. You may not circumvent, remove or alter any of the content protections on our Products and Services. Any unauthorised use of the Sites will terminate the limited licence granted by us and will result in the cancellation of your access.
6.2. Additional terms for certain digital products/services
6.2.1. An Online Ticket is for the use of one person only and only one device is allowed to log on to the live stream at a time. The Online Ticket holder is not allowed to use the service for group screenings. Any unauthorised use of the service will terminate the limited licence granted by us and will result in the cancellation of your access without refunds.
6.2.2. A Group License is for groups – for example, companies, schools, and organisations. Only one device is allowed to log on to the live stream at a time, but the Group License holder is allowed to use the service for a group screening (for employees, customers, students, or others). A group screening includes any occasion where the stream or recording is displayed to multiple viewers (i.e., more than one) in the same location (office room, auditorium, etc.). However, in all event marketing, the purchaser of the Group License needs to explicitly state that the event is an “independently organised live stream event“. In addition, the marketing of the live stream event cannot start before the live stream licence has been purchased. Any unauthorised use of the service will terminate the limited licence granted by us and will result in the cancellation of your access without refunds.
6.2.3. A Remote Group License is for large groups that wish to watch our events remotely from several locations. We will provide you an iframe player, which allows you to showcase the live stream remotely to your employees. You can embed the player on your internal website. The internal website must be accessible only by your own employees, each with their unique authentication details. You must inform your employees in writing in connection with the live stream about our intellectual terms in section 8. Any unauthorised use of the service will terminate the limited licence granted by us and will result in the cancellation of your access without refunds.
6.2.4. As a user of Thinkers50 Sites, you are granted the privilege to download both free-of-charge and chargeable eBooks and other downloadable content (“Content”) from our platform, under the following conditions.
Regardless of whether the Content is obtained free-of-charge or through purchase, you agree to use it in accordance with our Terms and Conditions, including any restrictions on copying, distribution, and modification. Chargeable Content may be subject to additional terms of use, including limitations on the number of devices on which the Content can be accessed or the number of times it can be downloaded.
7. Other terms
7.1. Order confirmation
If you haven’t received an order confirmation, please check your junk e-mail folder. If you still cannot find the order confirmation, please contact us at .
7.2. Special terms for certain Products and Services
Certain Products and Services might be designed for a specific level of seniority (e.g. CEOs and/or chairpersons and/or professors and/or ranked thinkers). If a person who is not a part of that target group orders a ticket, we reserve the right to reject such an order and cancel the purchase.
7.3. Attendee and customer information
All tickets and live stream licences need to be assigned to a person in order for them to be valid. Each ticket or live stream licence can be used by only one person. In some multi-day events, it might be possible to purchase a “Split Ticket” add-on service. With the “Split Ticket” add-on, you can separate a ticket for example into “Day 1” and “Day 2” tickets for different attendees. Please ask in advance for the availability of this service and the pricing of it for the event you are attending.
The person who made the order is responsible for communicating the attendee information to us at least 30 days before the event. The person who made the order is responsible for sharing these Terms and Conditions, Code of Conduct, and Privacy Policy with the person/people using the tickets and live stream licences.
The name, organisation, and title of attendees and customers can be shared with event partners and included in our marketing and communication activities. The customer has the right to deny us permission to share their information with third parties by emailing .
We collect information about our event attendees responsibly, in accordance with the applicable data protection legislation.
7.4. Duration limitations
Your access to digital content is restricted to the duration expressed in connection with such content. We are not liable in case you have not consumed the service within the set time limit.
7.5. Organisers’ rights
In the unlikely event of an incident that prevents the event from taking place (independent of the Company), we reserve the right to make changes to the date and time of the event, and its associated activities, at least one week before the event. If this happens, we will notify the participants of the new details of the event, which will be organised within thirteen months of the original event.
We also reserve the right to make changes to the event with less than one week’s notice if there is a justified reason, such as unexpected issues with the location or government / municipal restrictions, or if a speaker is prevented from participating due to amongst others a medical emergency, cancelled or heavily delayed travel connections or restrictions by local or international officials. There are multiple speakers in events organised by us, and therefore individual changes to the list of speakers are possible.
Purchasing or assigning someone a ticket for any of our events or by making purchases of other Products and Services on our web store automatically adds that individual’s email address to our newsletter database. By default, that individual will receive event information, Company updates, and other relevant information. An Unsubscribe link is included in each newsletter email. Consumer customers may choose to opt-out from receiving email marketing messages.
By attending any of our events, you and the person assigned to use a ticket consent to be filmed and/or photographed, and for your/their image and likeness to be used in our future promotional material without compensation.
With the ticket purchase, you agree to comply with the health requirements of the event. This includes our right to take any measures required or permitted by national law and/or official regulations that we consider to be necessary in order to organise a safe event.
8. Intellectual property
The texts, trademarks, logos, images, graphics, photos, video files, or any other digital media, the products and services available through our Sites and their arrangement on our Sites (“Company Intellectual Property”) are all subject to patent, copyright, trademark, and other intellectual property protection. Company Intellectual Property may not be copied for commercial use or distribution, nor may Company Intellectual Property be modified, processed, or reposted to other websites for commercial purposes without our prior written permission.
It is strictly forbidden to download, save and/or publish any material published within our services or authorised third parties unless agreed so in writing or specifically allowed in connection with the Content (such as a downloadable e-book).
9. Our liability
Our (our company, or our subsidiaries or any of their shareholders, directors, officers, employees, or licensors) liability for losses you suffer as a result of us breaching these Terms and Conditions, including deliberate breaches, is strictly limited to the purchase price of the Product or Service you purchased. Speeches, lectures, commentary, reviews, and other materials posted on our Sites along with the Products and Services themselves are not intended to amount to advice on which reliance should be placed. We, therefore, disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Sites.
Digital content software is licensed to us and is designed to enable the streaming and downloading of digital content from us to certain devices. We do not warrant the performance of such software.
We do not warrant that any of the software used and or licensed in connection with digital content will be compatible with other third-party software nor do we warrant that operation of digital content and the associated software will not damage or disrupt other software or hardware. In addition, we do not take responsibility or otherwise warrant the performance of devices used in connection with digital content, including the continuing compatibility of the device with our service.
10. Transfer of rights and obligations
You may not transfer, assign, change, or otherwise dispose of these Terms and Conditions or a contract, or any of your rights or obligations arising under them, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of these Terms and Conditions or a contract, or any of our rights or obligations arising under them, at any time.
11. Law and jurisdiction
Contracts for the purchase of Products and Services through our Sites and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by and construed in accordance with the laws of England and Wales, without regard to choice of laws provisions, and shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
12. Other applicable terms
Please review our Privacy Policy and Code of Conduct, which also governs your visit to our Sites and any orders from us, to understand our processes in relation to any personal information you provide.
13. Amendment of these Terms and Conditions
We are constantly developing our Products and Services and the ways they are offered by us. In the course of our development work, we may find it necessary or mutually beneficial to amend these Terms and Conditions. In such a case we will publish an updated version of these Terms and Conditions, and inform the effective date of the amendments.
If you do not find the amendments acceptable, you should contact us within 30 days of the publication of the amended Terms and Conditions and inform us of your concerns, in which case we will consider your inquiry in good faith and work to find a solution reasonably acceptable to you. In case you continue your use of our Products and Services and/or make new purchases after the Terms and Conditions have been amended, you are deemed to have accepted the amendments.