Workplace conflict expert and author.
Thinkers50 Radar Class of 2023.
Listed in FT business books: what to read this month.
Fascinated by conflict since childhood in the school playground.
An expert in conflict, communication, and workplace dynamics, Gallo combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. In her role as a contributing editor at Harvard Business Review, she writes about interpersonal dynamics, communicating ideas, leading and influencing people, and building your career. Gallo has contributed to numerous books on feedback, emotional intelligence, and managing others.
Contributing editor at the Harvard Business Review, Gallo is also a co-host of HBR’s Women at Work podcast. Before joining HBR, she was a management consultant at strategy and organization firm Katzenbach Partners, where she contributed to research on the “informal organization” – the unofficial networks and communities in organizations that govern how people work together in practice.
Gallo is on the faculty of the Emotional Intelligence Coaching Certification program, recently launched by Daniel Goleman, author of Emotional Intelligence, and has taught at Brown University and UPenn. She is a graduate of Yale University and holds a master’s from Brown University.
“Tackling the complications of workplace dynamics and conflict resolution.”
Stuart Crainer & Des Dearlove, Thinkers50