Professor of Operations Management at IE. Founding member of the MIT Smart Customization Group, Adjunct Professor at the MIT-Zaragoza Logistics Program and serves as senior scientific advisor for the IE Foundation.
Thinkers50 Radar Class of 2019.
Founding member of the MIT Smart Customization Group.
Holds leadership positions in top academic outlets, as founding Department Editor for the Journal of Operations Management, Senior Editor for Production and Operations Management as well as Associate Editor for the Decision Sciences Journal.
Focuses on the mechanisms through which organizations recombine or reuse their resources (product and service components, people, business processes and organizational units) to respond to uncertainty in their operational environments. Has investigated these problems in the context of project-based and professional service organizations (e.g. consulting, engineering, health care and software services) as well as manufacturing organizations (e.g. industrial equipment, fast-moving consumer goods, mass customized goods).
Has been visiting professor at the Massachusetts Institute of Technology as well as adjunct Faculty Research Associate at Arizona State University. He received a Ph.D in Operations Management from the University of Padova, where he also graduated in Industrial Engineering.
Co-authored articles in the Sloan Management Review include: ‘Cracking the Code of Mass Customization’ and ‘When Communication Should Be Formal’.
“An outstanding conceptual thinker and a passionate champion of operations.”
Stuart Crainer & Des Dearlove, Thinkers50