A supporter of the “burning platform” theory of change, Bossidy argues that the leader’s job is to help everyone see that the platform is burning, whether the flames are visible or not. Encouraging people to speak up, he says and getting support from the lower levels of the company, is crucial to winning trust. Coaching people to win – helping people to see how they can achieve goals – builds consensus. Today, he says, managers add value by brokering with people, not by presiding over empires. During his time at AlliedSignal, Bossidy introduced a host of sweeping initiatives, including the introduction of total quality management program, Six Sigma, to affect a successful company turnaround.