De-coding the impact of emerging technologies on work, people, and business performance.
Recipients of the Thinkers50 2023 Digital Thinking Award.
Shortlisted for the 2019 Thinkers50 Breakthrough Idea Award.
Paul was a member of the Thinkers50 Radar Class of 2018.
The introduction of new AI-powered technologies has seen a profound shift towards more human technology, say Paul and James in their 2022 book, Radically Human. Artificial intelligence, they explain, is becoming less artificial and more intelligent and the largest boosts in performance are achieved when humans and machines work together as allies, not adversaries. With innovators pursuing data-efficient approaches to AI – rather than data-hungry approaches – machines are being enabled to learn as humans do. Instead of replacing workers with machines, human-centred expertise is being unleashed to create human-centred AI. These fresh approaches to the basic building blocks of business – Intelligence, Data, Experience, Architecture, and Strategy (IDEAS) – can transform competition, optimise work and talent, and lead to a sustainable future.
Paul is group chief executive for technology at Accenture and a member of Accenture’s Global Management Committee. He serves on the board of Girls Who Code and was recognised by The Institute for Women’s Leadership with the “Guys Who Get It Award” for supporting diversity in the workplace. H. James (Jim) is Accenture’s global managing director of thought leadership and technology research. He has been recognised by Codex as one of the top 50 innovators in the world.
Radically Human: How New Technology is Transforming Business and Shaping our Future (HBR Press, 2022); Human + Machine: Reimagining Work in the Age of AI (HBR Press, 2018;) On AI, Analytics, and the New Machine Age (with Michael E. Porter and Thomas H. Davenport (HBR Press, 2018).
“Paul Daugherty’s and James Wilson’s research reveals valuable insights, brilliant real-work examples, and a new framework to transform the future.”
Amy Webb, CEO, Future Today Institute