Writer, former reporter on diversity and tech.
Thinkers50 Radar Class of 2022.
Shortlisted for the 2021 Thinkers50 Breakthrough Idea Award.
Before working as a reporter, she was a financial specialist for the U.S. Department of Treasury.
Trust is a powerful force companies can benefit from that improves financial and performance outcomes and is the bedrock of success. Trust is built using four key dimensions: competence, motives, means, and impact. Moreover, lost trust can be recovered.
Research Associate at Harvard Business School; former Fortune reporter; former Fulbright scholar.
The Power of Trust (2021, with Sandra Sucher); HBR articles: ‘Coming Out as Trans at Work’; ‘What Corporate Boards Can Learn from Boeing’s Mistakes’; ‘How to Make Furloughs More Humane’; ‘The Elements of a Good Company Apology’; ‘Leading with Trust’; ‘The Trust Crisis’; ‘A Better, Fairer Approach to Layoffs’.
“Trust is one of the most valuable intangible assets that a company can have and this book will show you how to get more of it!”
Erin Meyer, author of The Culture Map and No Rules Rules