As introverts have become an increasing part of the leadership conversation we are becoming more aware of the strong presence of introverts in the management suite. But the vast majority of the leadership literature seems to be written to and for extroverted managers. In this article I want to talk about a key way that introverted managers can be better managers for their extroverted employees.

In our research, which consistws of interviews of over 150 CEOs, north of 30 per cent of senior executives are introverts. Among middle and first-line managers, the . . .