By Stuart Crainer and Des Dearlove

‘Leadership produces change. That is its primary function,’ observes Harvard Business School’s John Kotter. Former CEO, Larry Bossidy puts it like this:

‘The leader’s job is to help everyone see that the platform is burning, whether the flames are apparent or not. The process of change begins when people decide to take the flames seriously and manage by fact, and that means a brutal understanding of reality. You need to find out what the reality is so that you know what needs changing.’

Leaders are rarely recruited to maintain the . . .