Innovation is an often messy, political, fuzzy business. Here is the story of a neat idea which was one of the most popular management concepts of the 1980s and beyond: the Seven S framework.
The idea had its roots in the 1970s when the McKinsey consultants Robert Waterman and Tom Peters were engaged on a long-term project to identify the characteristics of successful companies. This eventually saw the light in In Search of Excellence, the very first business blockbuster – selling in excess of five million copies.
[Lesson 1: New perspectives help.] The team . . .
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