Founder, Institute for Life and Work; research associate professor, Boston University Questrom School of Business.
Thinkers50 Radar Class of 2024.
Winner of The Richard Beckhard Memorial Prize for most outstanding article, MIT Sloan Management Review.
Mentor to first-generation low-income students.
Connie researches the future of work, team dynamics, psychological safety, employee loneliness, burnout, wellbeing at work, inclusive cultures, and career decision-making. In her June 2023 Harvard Business Review article with Katherine C. Kellogg, she examines the potential and pitfalls of AI tools to enhance managerial coaching and outlines five steps to ensure that AI-assisted coaching is of benefit to both managers and their employees. In her May 2023 MIT Sloan Management Review article with Nancy Baym, Connie discusses the inequity in the way relationships are built and maintained in organisations. Connie’s goal is to help organisations identify and address pain points to help improve life at work for all employees.
Founder and chief scientist of the Institute for Life at Work, Connie is an organisational psychologist. She is also a research associate professor in the Management and Organizations Department at Boston University Questrom School of Business.She previously served as a consulting researcher at Microsoft Research Lab, working on projects relating to the future of work, as well as in management consulting at McKinsey & Company, and in marketing and operations at General Mills, Inc. Connie received her PhD and MA from Harvard University and MBA from the Wharton School, University of Pennsylvania.
‘How AI Can Help Stressed-Out Managers Be Better Coaches’ (with Katherine C. Kellogg, Harvard Business Review, June 2023); The Unequal Rewards of Peer Support at Work (with Nancy Baym, MIT Sloan Management Review, May 2023); ‘Make It Safe for Employees to Speak Up – Especially in Risky Times’ (with Mark Mortensen, Amy C. Edmondson, Harvard Business Review, April 2023); ‘Why Neglecting Work Relationships Can Sabotage Innovation and Productivity’ (Fast Company, March 2023); Research: How Co-working Spaces Impact Employee Well-Being (with Ben Marks, Sarah Wright, Harvard Business Review, February 2023).
“Addressing the critical needs of where and how we work; making workplaces and organisations properly equitable, safe, and productive for all.”
Stuart Crainer & Des Dearlove, Thinkers50
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