The quality of staff comes from the quality of leadership

The Chinese company Haier's belief is that everyone is a talent. The human resources process adopted the Chinese expression ‘looking at horses is not as good a method of judging them as racing them’, meaning that talent is not discerned by the leaders and managers, but emerges through fair, just and open competition.

In 1996, Haier CEO Zhang Ruimin felt that Haier was always working within too small a scope, and that the Group should develop a wider range of products. He also felt that the lack of talent constituted a deadly bottleneck on the way forward. The question . . .

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