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Making a Difference

Being accountable means making positive choices.

Being accountable means making positive choices.

When you are accountable, you are making a choice. The key is to be sure you are making a purposeful choice that you understand the impact that your choice can have on you, your coworkers, your family, your community. You understand that...

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What it means to be personally accountable.

What it means to be personally accountable.

Being accountable means accepting personal responsibility—not just accountability, but personal accountability. Many of us are quick to blame someone else without acknowledging our role in a particular situation or problem. It is never enough...

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Honest, empathetic, and accountable.

Honest, empathetic, and accountable.

Having a caring mindset involves more than being honest and empathetic. A caring mindset also means you hold yourself accountable. You accept responsibility for both your actions and inactions. When you think about the acronym I use for having a...

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Do something and expect nothing in return.

Do something and expect nothing in return.

When you do something expecting nothing in return, that is the purest definition of what it means to be thoughtful. Early on in my career, I experienced firsthand the impact of thoughtfulness. Some colleagues and I had been working around the clock...

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What is deliberate thoughtfulness?

What is deliberate thoughtfulness?

Thoughtfulness does not have to be difficult but it does need to be deliberate. To get some perspective, here is what a child told me when I asked what empathy meant to him. He told me, “If somebody fell at school during recess, I would try...

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