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Making a Difference

Fear freezes your ability to be straightforward

Fear freezes your ability to be straightforward

When we are scared, nervous or afraid, we shut out the outside world. We become less open and transparent. Instead of accepting our true selves and admitting that we are afraid, we put up a wall designed to keep out the truth.   We lose sight of...

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When was the last time you lied?

When was the last time you lied?

When you choose to have a caring mindset, you are making a choice to tell the truth, regardless of how painful that truth may be. You need to embrace being honest, open and being straightforward and you need to do this in every conversation and...

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What’s the cost of a little white lie?

What’s the cost of a little white lie?

We have all lied at some point in our lives, even if it is one of those little white lies you told your mother. However, lying is never acceptable unless and until you replace lying with being straightforward.  People don’t necessarily lie...

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How Will You Embrace The Truth?

How Will You Embrace The Truth?

A friend communicated a story to me about Alan Mulally, the former CEO of the Ford Motor Company.  When Mulally first joined the organization, he gathered his senior management team together to identified what needed to change at Ford. In a...

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The Difference Between Process and People

The Difference Between Process and People

Mindset matters when it comes to quality.  Mindset is the difference between short-term results and long-term success. What I’ve discovered during my work with organizations of all sizes is that you can install the best processes and they...

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