No-one reading this article will need any convincing that many businesses today are operating in an environment of rapid, possibly unprecedented, change. The stakes are high. Depending on complexity, 50 to 75 per cent of change efforts fail. And these days, the bulk of the change being undertaken is at the complex end of the spectrum, with the straightforward things having long since been done.
Framing and quantifying this dynamic, the business world, like the geopolitical world, has entered a new age of uncertainty. Turbulence is affecting more sectors, more frequently, and more severely. One-time market leaders or . . .
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