Tinkering at the edges of organizational behaviour and performance is no longer enough. The challenges of the last decade make that clear. Global financial meltdown. A world changing pandemic. And, all the time, the relentless and unstoppable forward progress of technology is reinventing industries, companies, markets and jobs in all corners of the world.
Transformation is no longer a nice-to-have — in the way so many of the change programmes of the past were — it is essential for survival. Nor is it a programme, project or initiative, it is a permanent state of mind, a philosophy, a part of organizational DNA. But what does a world of perpetual transformation mean in practice?
Timed to coincide with the publication of a new Thinkers50/Brightline book, Perpetual Transformation, global transformation experts explain what it takes to make a transformation mindset the ultimate competitive advantage.
Joe Cahill is the Chief Customer Officer (CCO) of the Project Management Institute. Responsible for all of PMI’s Global Customer Group, he oversees the Global Customer Engagement Team, the Global Customer Experience Team and PMI’s eight geographic regions. He has over 20 years of senior leadership experience and serves as a UN Global Compact Network USA board member.
Kalina Nikolova is Vice President of Business Operations and Strategy at Yahoo. Previously she held the same position at Verizon Media and before that senior executive roles at Viacom and Deloitte Consulting.
April Rinne is a World Economic Forum Young Global Leader and an advisor to startups, companies, financial institutions, nonprofits, and think tanks worldwide, including Airbnb, Nike, Intuit, the World Bank, the Inter-American Development Bank, NESTA, Trōv, AnyRoad, and Unsettled, as well as governments ranging from Singapore to South Africa, Canada to Colombia, Italy to India. April is the author of Flux: 8 Superpowers for Thriving in Constant Change.
Michael Wade is a Professor of Innovation and Strategy at IMD and holds the Cisco Chair in Digital Business Transformation. He is the Director of IMD’s Global Center for Digital Business Transformation. Previously, he was the Academic Director of the Kellogg-Schulich Executive MBA Program.
Susie Kennedy is senior partner of KBA Solutions Limited, which she founded in 1993. KBA specializes in change leadership consulting and executive development. She is Program Director for KBA’s Institute of Leadership and Management Strategic Leadership program for senior managers, with programs in the University of Cambridge, Premier Foods and nationally for UK local government at King’s College London.